Blick Art Materials

Retail Store Operations Manager

Job Locations US-IL-Chicago
Location : Address
1574 N. Kingsbury
Employee Type


The Operations Manager is responsible for driving revenue by providing out customers with outstanding customer service, helpful product knowledge, building individual customer relationships and presenting a clean, safe, and well-maintained store environment. The Operations Manager is also responsible for assisting the Store General Manager in day-to-day activities of the store and any added responsibilities deemed necessary by the Store General Manager.


  • Manage all aspects of Store Inventory such as Vendor Direct Orders, Special Orders, Min/Max changes, PDA Adjustments, Weekly Cycle Counts, Store to Store transfers, Returns to D.C., RTVs, Shipment Processing, Shipping discrepancies.
  • Supervise receiving staff and monitor inventory levels including stockroom management.
  • Coordinate staff duties including: labeling all non-scanning product, pricing changes, accuracy of all shelf labels, promotional product set ups, shipment processing, re-stocking, blocking and facing all sections and ensuring an overall customer friendly presentation as per company guidelines.
  • Coordinate Pre-Inventory preparation including: creation of store map, section labeling, pre-count assignments, product bundling, labeling all non-scan product, staff assignments for inventory, completion and proper handling of all post inventory count forms.
  • Ensure compliance to all Loss Prevention measures, Blick company policies and procedures and operational controls.
  • Supervising Shifts, including opening and closing the store, managing payroll, staff tasks and duties assigned on a daily basis.
  • Interview candidates for associate positions; solve employee issues with other members of the management team.
  • Assist the Floor Manager with coordination of merchandise set ups, plan-o-gram compliance, promotional signage compliance, layout changes, and overstock/stockroom management.
  • Order seasonal products relating to class lists along with ensuring appropriate min/max levels have been assigned to the store.

Supervisory Responsibility:

  • The Operations Manager directly and indirectly supervises personnel within their store location.


Physical Demands:

  • Must be able to lift and carry 50 pounds while using the appropriate lifting techniques and following all safety rules.
  • Prolonged walking, standing, and climbing ladders.


  • Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected.

Other Duties:

  • This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the associate for this job. Duties, responsibilities, and activities may change at any time with or without notice.


  • High School graduate. College preferred, but not required.
  • One year of previous retail management experience or one year of employment with Blick.
  • Demonstrated superior sales performance throughout career.
  • Computer literate, including Microsoft Word and Microsoft Excel.

General Requirements:

  • Possesses the ability to work both independently and in a team environment.
  • Possesses excellent communication skills.
  • Is willing and able to relocate for future opportunities if required.
  • Is willing to work a minimum of two nights per work week. Must close Friday and Saturday a minimum of one weekend per accounting period, and a minimum of one Sunday per accounting period.


  • Customer Focus
  • Building and Sustaining Relationships
  • Communication
  • Execution
  • Leadership
  • Developing Others
  • Business Acumen
  • Decision Making
  • Accountability
  • Learning
  • Ethics


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