Blick Art Materials

  • Retail Store Operations Manager

    Job Locations US-NY-New York
    Location : Address
    261 W 125th St
    Category
    Management
    Employee Type
    Full-Time
  • Overview

    The Operations Manager is responsible for driving revenue by providing out customers with outstanding customer service, helpful product knowledge, building individual customer relationships and presenting a clean, safe, and well-maintained store environment. The Operations Manager is also responsible for assisting the Store General Manager in day-to-day activities of the store and any added responsibilities deemed necessary by the Store General Manager.

    Responsibilities

    • Manage all aspects of Store Inventory such as Vendor Direct Orders, Special Orders, Min/Max changes, PDA Adjustments, Weekly Cycle Counts, Store to Store transfers, Returns to D.C., RTVs, Shipment Processing, Shipping discrepancies.
    • Supervise receiving staff and monitor inventory levels including stockroom management.
    • Coordinate staff duties including: labeling all non-scanning product, pricing changes, accuracy of all shelf labels, promotional product set ups, shipment processing, re-stocking, blocking and facing all sections and ensuring an overall customer friendly presentation as per company guidelines.
    • Coordinate Pre-Inventory preparation including: creation of store map, section labeling, pre-count assignments, product bundling, labeling all non-scan product, staff assignments for inventory, completion and proper handling of all post inventory count forms.
    • Ensure compliance to all Loss Prevention measures, Blick company policies and procedures and operational controls.
    • Supervising Shifts, including opening and closing the store, managing payroll, staff tasks and duties assigned on a daily basis.
    • Interview candidates for associate positions; solve employee issues with other members of the management team.
    • Assist the Floor Manager with coordination of merchandise set ups, plan-o-gram compliance, promotional signage compliance, layout changes, and overstock/stockroom management.
    • Order seasonal products relating to class lists along with ensuring appropriate min/max levels have been assigned to the store.

    Supervisory Responsibility:

    • The Operations Manager directly and indirectly supervises personnel within their store location.

     

    Physical Demands:

    • Must be able to lift and carry 50 pounds while using the appropriate lifting techniques and following all safety rules.
    • Prolonged walking, standing, and climbing ladders.

    Travel:

    • Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected.

    Other Duties:

    • This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the associate for this job. Duties, responsibilities, and activities may change at any time with or without notice.

    Qualifications

    • High School graduate. College preferred, but not required.
    • One year of previous retail management experience or one year of employment with Blick.
    • Demonstrated superior sales performance throughout career.
    • Computer literate, including Microsoft Word and Microsoft Excel.

    General Requirements:

    • Possesses the ability to work both independently and in a team environment.
    • Possesses excellent communication skills.
    • Is willing and able to relocate for future opportunities if required.
    • Is willing to work a minimum of two nights per work week. Must close Friday and Saturday a minimum of one weekend per accounting period, and a minimum of one Sunday per accounting period.

    Competencies:

    • Customer Focus
    • Building and Sustaining Relationships
    • Communication
    • Execution
    • Leadership
    • Developing Others
    • Business Acumen
    • Decision Making
    • Accountability
    • Learning
    • Ethics

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