Primary responsibility of the Retail District Manager - Midwest is to service customers. Secondary responsibility is to execute the directives, policies, and procedures of the company to ensure customer service, product sales, and profitability. The position typically supervises 8 to 12 Retail Store General Managers on a direct report basis, in multiple States within the Midwest. Candidates must currently reside in the Greater Chicagoland Area or be willing to relocate.
- Customer Service training to increase sales and to ensure customer satisfaction
- Budgeting of stores for all lines of the Profit Loss statements
- Ensure Cash Handling compliance
- Ensure compliance with all company policies and procedures
- Ensure that locations operate in a safe and productive manner
- Manage and execute associate hiring, training, career development, disciplinary actions, and termination of employment; final interview in the Assistant Manager hiring process
- House account contact, collections, and sales for training Store General Managers
- Inventory Management through; assortment modifications, auditing the receiving of shipments, adjusting inventory levels through replenishment methods, problem solving, special orders, and compliance to new systems
- Local marketing with schools, businesses, newspapers, magazines, and galleries
- Legal compliance with labor laws in all states that the company has a physical presence, ensuring compliance to with ADA, OSHA, and local government regulations and requirements
- Loss Prevention through; training, auditing, analysis, and action regarding; cash, P&L review and management, payroll management, inventory, repairs and maintenance, and associate compliance with programs
- Motivational directives and instruction though store visits, training meetings, e-mail, and calls
- Sales through product knowledge, market knowledge, and all the above
- Attendance of trade show events for sales, information gathering, and overall customer service to DB not just retail
- Communicate with every department in DB Company and follow up with department managers on a regular basis
- Store Visits will consist of at least eight hours in the store per day along with time spent visiting local competition; additional time will be spent on after hours store meetings on occasion
General Requirements:
- Ability to work both independently and in a team environment
- Excellent communication, organizational, and public speaking skills
- Currently resides in, or is willing to relocate to the Greater Chicago Land area
- Willing and able to relocate for future opportunities if required
- Ability to travel on short notice
Competencies:
- Elevates Service Standards
- Builds High Performing Teams
- Leadership
- Champions Core Values
- People
Supervisory Responsibility:
- The District Manager directly and indirectly supervises all personnel within their assigned store locations and is responsible for leadership of the managers in the stores.
Physical Demands:
- Must be able to lift and carry 50 pounds while using the appropriate lifting techniques and following all safety rules.
- Prolonged walking, standing, and climbing ladders.
Travel:
- 70% travel is required normally Tuesday through Friday with overnight stays and some weekends.
Qualifications:
- High School Graduate, College preferred but not required
- At least five years of managerial experience in medium to large size box stores
- Demonstrated superior sales performance throughout career
- Previous Area or District Manager experience is preferred
- Demonstrated ability to recruit, develop, and supervise personnel
- Computer literate, including Microsoft Word and Microsoft Excel
Other Duties:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Benefits Include
- Medical/Dental/Vision Insurance
- 401K & Profit Sharing Plan
- Incentive Bonus Plans
- Paid Holidays & Paid Time Off
- Paid Parental Leave
- Short-Term/Long-Term Disability
- Training Opportunities
- Basic & Optional Life Insurance
- Employee Discount